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Give up $37 to receive $240
I took a call just yesterday from a patient upset at the $75 fee to replace her son’s ortho retainer. Her son recently got his braces off, came in for the appointment to make the retainer, but didn’t...
View ArticleHelp your collections agency to help you
“Help me, to help you” – I love that line by Tom Cruise in Jerry Maguire. In fact, I feel like I say that to my staff a lot. Here’s the clip in case you don’t remember this movie: I had no idea how...
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“Statements would upset the patients”– How to catch up on dental billing
“We don’t send statements. The dentist is afraid that would upset the patients.” Some dental practices struggle to manage their billing systems. There can be many reasons the dental billing system has...
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Real time, real world data to run your practice
Production Doesn’t Tell the Real Story Do your staff see your production and think everything is great? And, since they see solid production – do they expect to receive a raise this year and maybe even...
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When was the last time you sent statements?
Many dentists assume that because they have money coming in that their office manager is sending statements and running an organized collections system. This is not always true. Here’s a quick &...
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Are you being paid for the work you do?
What treatment did you provide to patients today? A couple extractions? A few fillings? A crown? If you run your day sheet – what was your production? Now, do you know you’re getting paid for the work...
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